What are the steps for an eCommerce Company to boost its FAQ page quality?
Nobody expected the severe and tumultuous changes that the last couple of years would bring in its wake. The fatal Covid-19 virus started transmitting and becoming viral worldwide, and most countries introduced lockdowns to contain the spread of the pandemic. This uncertainty stage forced the businesses to protect themselves against the lockdown and the virus's economic impact by shifting their work online. Such a shift also brought a significant & unexpected transformation in consumer behaviour. Many individuals, who had never vouched for online items before and never ventured on the web, tried buying something from online portals. Therefore, the need arose to use premium eCommerce website development to make the experience of new clients as easy as possible. Therefore, every organisation strives to make the customer's purchasing journey as hassle-free as possible by offering detailed and precise answers to all their questions. An FAQ document is the most straigh...